Last updated: 7 November 2026
Terms
These general terms of use and sale govern access to Humatrack and the purchase of a subscription. By creating an account, you accept them.
01Purpose and definitions
Humatrack is an online time tracking service for freelancers, including a web application, a desktop application and a client portal.
- Publisher
- Hugo Bachmann, sole proprietor (SIREN 913 801 080), hereinafter “we”
- User
- Any person with an account
- Workspace
- The work space of a user or a team, holder of the subscription
- Invited client
- A person invited by a user to view a project’s portal
- Service
- All the features described on humatrack.app
02Account creation
Sign-up is reserved for adults acting in a professional capacity. You agree to provide accurate information and to keep your credentials confidential. Each connected device has a token you can revoke at any time.
03Beta and founder price
The Service is offered in beta from 1 December 2026. During this phase, some features may change and interruptions may occur.
Waitlist members benefit from a founder price of €19.99 per year excluding VAT (€23.99 including 20% VAT), guaranteed as long as the subscription remains active without interruption.
04Subscription and payment
- The subscription belongs to the workspace and is paid yearly, in advance, by card through our payment provider.
- Invited clients access the portal for free; their number is not limited.
- The subscription renews automatically every year at the price in force for your account. A reminder is emailed at least 15 days before each renewal.
- Prices are shown in euros excluding VAT; French VAT at the applicable rate is added. Each payment comes with an invoice showing the amount excluding VAT, the VAT and the total.
- If you are a business established in another European Union member state with a valid EU VAT number, the invoice is issued excluding VAT: you self-account for the VAT under the reverse charge mechanism (article 196 of Directive 2006/112/EC). Outside the European Union, the invoice is also issued excluding VAT.
- Any price change outside the founder price is announced at least 30 days before it applies.
05Right of withdrawal
The Service is reserved for professionals, so the right of withdrawal provided by the French Consumer Code does not apply. For any question about your subscription: contact@hugobachmann.fr.
06Termination
You can cancel at any time from the workspace settings. Cancellation takes effect at the end of the paid period; no refund is due for the current period, unless the law provides otherwise.
We may suspend or close an account in the event of a serious breach of these terms, after a formal notice that remains unanswered for 15 days, except in an emergency.
07Your data belongs to you
- Data entered in your workspace (clients, projects, tasks, time, reports) remains your property.
- You can export it at any time in a standard format.
- We only use it to provide the Service, never for advertising or to train models.
- When the account is deleted, it is erased within 30 days.
08Acceptable use
You agree not to use the Service to monitor people without their knowledge, bypass its protections, or enter unlawful content. You are responsible for the information you enter about your clients and for obtaining their consent where required.
09Availability and support
We do our best to keep the Service continuously available, without absolute guarantee. Planned maintenance is announced in advance. Support is provided by email at contact@hugobachmann.fr, in French and English, on business days.
10Liability
Humatrack is a tracking tool: the amounts shown are indicative and are neither an invoice nor accounting advice. Our liability is limited to direct damages and capped at the amount paid over the last 12 months.
11Changes to the terms
We may change these terms. Any substantial change is notified by email at least 30 days before it takes effect. Continued use of the Service constitutes acceptance.
12Governing law and disputes
These terms are governed by French law. In the event of a dispute, an amicable solution will be sought first. Failing that, the courts of Perpignan have jurisdiction.
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